Every customer chat, answered — by AI or by your team.
ChatBex brings all your messaging channels into one shared inbox, puts an AI chatbot on your website, lets any agent take over in one click, and books appointments right inside the chat.
[Free trial length] · No setup fees · Cancel anytime
The inbox that answers, hands over, and books.
Unified Inbox
WhatsApp, Instagram and Messenger messages land in one shared view, so nothing slips between apps or phones.
See the inbox →Bex AI + takeover
An AI chatbot for your website and channels that answers from your own content — and steps aside the moment a person joins.
Meet Bex AI →Bookings
Appointments for clinics, salons and any service business — offered, picked and confirmed inside the chat.
See bookings →Every channel. One team. Zero missed messages.
Stop juggling phones and apps. Every conversation arrives in one shared inbox, threaded by customer, with a clear owner.
Several agents answer from the same WhatsApp number, Instagram account and Facebook page.
Route a chat to the right person and see at a glance who is replying.
Past chats, bookings and notes sit beside the conversation — no one asks twice.
An AI that knows your business — and answers at 2am.
Add the ChatBex widget to your website with one line of code. Bex AI learns from your pages, FAQs and documents, then answers visitors in seconds — on your site and in your messaging channels.
<script src="https://chatbex.com/widget.js" data-id="[YOUR-ID]"></script>
AI handles the routine. Your team takes over in one click.
Watch Bex AI's conversations live. When a chat needs a human touch — a complaint, a big order, a medical question — any agent can step in instantly, with the full conversation in front of them. Hand it back to the AI when you're done.
Bex AI replies
Answers FAQs, prices and hours instantly, day and night, on every channel.
Your agent takes over
One click pauses the AI. The customer keeps chatting in the same thread — no transfer, no repeating themselves.
Hand it back
Done? Return the chat to Bex AI, which picks up with full context.
Appointments, booked right in the chat.
Built for clinics, salons, consultants and any service business. Customers ask for a time, ChatBex shows what's free, and the slot is confirmed — on WhatsApp, Instagram, Messenger or your website.
Set up each service, who provides it and when they're available.
Bex AI offers open slots on its own, or your front desk books from the inbox.
Confirmations and reminders go out in the same chat the customer booked in.
Live in an afternoon.
Connect your channels
Link your WhatsApp Business number, Instagram account and Facebook page, and add the widget to your website.
Teach Bex AI
Add your website, FAQs and documents. Set your services and opening hours for bookings.
Invite your team
Add agents, decide who handles what, and let the AI cover the hours you're closed.
Made for businesses that live in the chat.
Clinics & healthcare
Patient questions, bookings and reminders in one place.
Salons & spas
Turn Instagram DMs into booked appointments.
Real estate
Answer every enquiry fast and schedule viewings.
Online stores
Answer product questions before customers bounce.
Simple plans that grow with your team.
Start free. Upgrade when you're ready.
Starter
For solo owners getting every chat in one place.
Growth
For teams that want AI on every channel.
Clinic & Services
For businesses that run on appointments.
WhatsApp, Instagram Direct, Facebook Messenger and live chat on your website, all in one inbox.
You add your website, FAQs and documents. Bex AI answers from that content and hands over to your team when it isn't sure.
Yes. Any agent can take over a conversation in one click, then hand it back to Bex AI when they're done.
No. Bookings are built in — set your services, staff and hours, and customers book inside the chat.
Most teams connect their channels and add the widget in an afternoon. [Confirm onboarding details]
Never miss another customer chat.
Set up ChatBex today and let Bex AI cover tonight.